By setting up a Quality Management System and operating according to ISO 9001:2008 requirements, AlphaSod-XENOPHONTAS STAMOULIS is committed to complying with all legal and regulatory requirements in addition to following specific processes during the installation and maintenance of green projects as well as the production and supply of sod.
In addition, the company is dedicated to meeting the requirements of its customers, by fully abiding by the rules of science and art as well as by constantly improving its quality system at all levels.
The company is committed to the following:
Strictly adhering to the terms of contracts of all undertaken projects.
Fulfilling the needs of customers in terms of quality of rendered services and products.
Responding promptly (as far as reasonably achievable) to customer requests related to the provision of services, as agreed upon.
Complying with quality and legal requirements and constantly improving the effectiveness of the company’s Quality Assurance System.
Processing complaints by customers as well as planning and monitoring all appropriate preventive and corrective actions.
Closely monitoring Subcontractors.
Monitoring and evaluating suppliers.
Reducing non-compliance issues arising during the company’s operation.
Reducingthe company’s operation costs (while maintaining high quality standards) by a regular restructuring of activities to the extent of a total redefinition of the company’s policy.
Continuously improving the company’s operation.
Training the personnel based on arising needs.
Setting and reviewing quality objectives.