ALPHASOD, through the implementation of the Quality Management System and operating based on the requirements of the ISO 9001:2015 standard, is committed to complying with all legal and regulatory requirements, as well as adhering to specific procedures for the production and marketing of turf grass.
Additionally, the company is committed to meeting the requirements of its customers, fully complying with the principles of science and art, as well as continuously improving the quality system at all levels.
The company is committed to the following:
- Satisfying customer requirements regarding the quality of services provided and products offered.
- Immediate response to customer requests for the execution of the services it undertakes.
- Compliance with quality requirements and legislation, and continuous improvement of the effectiveness of the quality system.
- Handling customer complaints and routing and monitoring appropriate preventive and corrective actions.